In Kenya, being connected is everything, and buying airtime is one of the daily activities. If you are an Airtel user and have some cash in your M-Pesa wallet, you do not need to go through the hustle of seeking scratch cards. Buying Airtel airtime using M-Pesa is very easy and convenient to do from the comfort of your home. Here is a step-by-step guide to how you can top up your Airtel line using M-Pesa in just a few minutes.
Step 1: Go to the M-Pesa Menu
Begin by opening the M-Pesa menu on your phone. To access it, just go to the “Safaricom” menu or the “Sim Toolkit” app, depending on your phone model.
Step 2: Select the ‘Lipa na M-Pesa’ Option
Once in the M-Pesa menu, go down and click on ‘Lipa na M-Pesa’. This is a service that enables you to pay for goods and different services directly from your M-Pesa wallet.
Step 3: Select ‘Pay Bill’
Inside the ‘Lipa na M-Pesa’ menu, you will find several options. Click on ‘Pay Bill’, since it is under this that M-Pesa pays bills for the purchase of Airtel airtime.
Step 4: Enter the Airtel Pay Bill Number
You will be obligated to enter the Airtel Pay Bill number to purchase airtime on Airtel. The Airtel Pay Bill number to buy airtime is as given below:
220220
Ensure you input the appropriate Pay Bill number to avoid sending your cash to another beneficiary.
Step 5: Enter Your Airtel Phone Number
After putting the Pay Bill number, you are taken to the next step where you will be requested to key in the account number. Here, you use your Airtel phone number-you want to top up. Here, reconfirm your phone number to ensure it is correct.
Step 6: Enter the Amount of Airtime
You now have to fill in the value of the airtime you would want to purchase. Suppose you want to buy KSh 100 credit; in the amount field, you would fill in “100”.
Step 7: Confirm the Payment
You will be prompted by M-Pesa to confirm the details. Go through and check the Pay Bill number, Airtel phone number, and the amount entered to ensure that all is well. If all details are correct, enter your PIN for M-Pesa and press ‘OK’ to complete the transaction.
Step 8: Waiting for Confirmation Messages
You will instantly receive two SMS messages. One SMS will be from M-Pesa showing that the transaction has pulled through, while the second one will be from Airtel with the results of a successful airtime purchase.
Tips for Seamless Transaction
– Ensure you have sufficient funds in your M-Pesa account for the transaction.
– Countercheck your phone number not to top up a wrong number.
In case of any issues, do not hesitate to reach out for assistance from either the customer support team at Safaricom or Airtel.
Conclusion
Purchasing Airtel airtime via M-Pesa is convenient, efficient, and secure. There is no need to search around for scratch cards, and one can make a refill at any time and from any location. Just follow these few steps, and you will never run out of airtime again.
Next time you want to top up, just take your phone and, through M-Pesa, buy airtime with Airtel with so much ease!
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